Transport and logistics

AI agents that move
shipment administration forward.

We build and run agents for shipment administration, working from your rates and agreements, so your team has more time for exceptions.

For freight forwarders, road hauliers, 3PL and warehousing providers, intermodal operators and customs brokers.

What changes

Process shipments
with less admin.

Faster invoicing

Agents follow up on missing delivery documents and bring shipment records together, helping completed jobs move to invoicing sooner.

Fewer status calls

Agents gather shipment updates from your existing systems and keep customers informed, reducing the need for calls and emails to check progress.

Fewer errors

Agents enter bookings, check documents and reconcile charges, freeing your team to resolve disruptions and coordinate the next move.

Where agents work

From the first booking
to the final invoice.

Orders and bookings

Turn emails, PDFs and portal exports into shipment records in your transport or forwarding system. Check addresses, references, cargo details and requested dates, and flag missing information before planning.

Status and documents

Gather shipment updates and flag delays or missing milestones. Follow up on consignment notes and proof of delivery, prepare customer updates and assemble the file for invoicing.

Customs preparation

Bring together commercial invoices, packing lists and shipment details. Flag inconsistencies in goods descriptions, codes, quantities and values, and prepare declaration data for your customs specialist to review.

Invoicing and claims

Check freight charges against agreed rates, additional services and fuel surcharges. Prepare customer invoices and assemble supporting records for freight claims and disputed demurrage or detention charges.

Delivery

From the first decision
to AI in daily use.

Strategy

A plan built on your own numbers.

With your management and team, we choose the first process based on expected time savings and the risks involved.

Engineering

Your first agent live.

We build while your team works. Your agent can be live within four weeks. IT approves access; you decide when.

Adoption

Practise on your own cases.

The people who work with it practise with familiar cases, and together we agree who decides what.

Run and improve

Your team leads.

Your team makes changes in the platform. We keep monitoring and support. Intelligence shows the results and where to improve next.

From logistics operations in Boltrics 3PL Dynamics and Modality to customs processing in Descartes Customs and port information through Portbase: we connect agents to the systems your process relies on, with agreed access and approval steps.

The shipment is ready.
The paperwork should be too.

Next step

Choose your first process
in your operation.