Energy and utilities

AI agents for energy.
Less administration. More capacity.

We build and run agents for connection, meter data and billing admin using your contracts and market rules. Your team gains time for customers.

For grid operators, energy suppliers, heat network operators, water companies and metering providers.

What changes

Less work chasing information.
More work moving forward.

Faster processing

Agents collect missing information and prepare applications for review, so your team can move cases forward sooner.

Fewer corrections

Checks on meter data, contracts and market messages catch inconsistencies before they carry through to billing.

Better preparation

Work orders bring together the documents, asset details and location information your teams need to get started.

Dutch grid operators are investing €15 billion a year through 2028. They and their contractors need 30,000 additional technicians by 2030.Netbeheer Nederland, investeringsopgave and Stand van de Uitvoering, Q1 2025. Technicians needed by 2030, not current vacancies.

Where agents work

From the first application
to the next billing run.

Connection requests

Check applications, request missing details and prepare quotations and contracts for review. Keep customers informed as their application progresses.

Market messaging

Track messages for switches, moves and supply changes. Identify rejected or missing responses and prepare corrections for your team to resolve.

Meter data and billing

Check readings for gaps and inconsistencies, reconcile billing inputs with contract details and gather the information needed to resolve exceptions.

Work preparation

Bring asset records, location data and relevant KLIC information into work orders. Follow up on completion records and prepare inputs for operational reporting.

Delivery

From the first decision
to AI in daily use.

Strategy

A plan built on your own numbers.

With your management and team, we choose the first process based on expected time savings and the risks involved.

Engineering

Your first agent live.

We build while your team works. Your agent can be live within four weeks. IT approves access; you decide when.

Adoption

Practise on your own cases.

The people who work with it practise with familiar cases, and together we agree who decides what.

Run and improve

Your team leads.

Your team makes changes in the platform. We keep monitoring and support. Intelligence shows the results and where to improve next.

From customer and billing records in SAP IS-U or MECOMS 365 to work orders in IBM Maximo and network data in Esri ArcGIS: we build around your existing setup. Where relevant, that includes market exchanges through EDSN and KLIC information for work preparation.

The work ahead is enormous.
Give your people room to do it.

Next step

Choose your first process
in your organisation.