We define agent roles for recurring work, controls and quality checks, connect them to the right systems and put them into production with clear limits, human approvals and stop conditions.
We select the workflow, write the role, test it on real cases and supervise its live work. Each stage ends with a decision to proceed, adjust or stop.
We map one workflow from trigger to completion with the people who do it today. We count volume, handling time, rework and exceptions, list every system involved and select the first role only when the numbers support it.
Output · workflow baseline and go/no-go caseWe write the role’s job: the cases it handles, the result it must produce, the systems it may use and the points where a person must decide or approve. We connect access and load the operating context.
Output · role specification, access and controlsWe run the role against past cases and known exceptions, fix the failures and then give it a limited queue of live work. Aitonomy Control records every action and routes cases outside the agreed rules to the named reviewer.
Output · tested role on a limited live queueEach week, we compare completed work with the baseline for quality, speed, rework and operating cost. When a case is wrong or delayed, we update the decision rules, reference examples, system actions or approval threshold that caused it. We add case types and volume only after the agreed targets are met.
Review · quality, speed, rework and costA forward-deployed engineer works with your process owner from workflow mapping through live operations. We build the integrations, run the production transition and keep improving the role until it meets the agreed quality, speed, rework and cost targets.
First production target Supervised work in four weeks.
They work directly with the people running the workflow and turn its exceptions and unwritten rules into tested agent behaviour.
Aitonomy configures the agent, connects the systems, sets the approvals and escalation routes, and runs the tests needed for production.
Your IT team approves credentials, security and architecture. Aitonomy carries out the implementation work.
We review failed and delayed cases every week, change the decision rules, examples, system actions and approval thresholds, and track the result against the business case.
Bring us the work that absorbs capacity. We’ll define the roles, connect the systems and prove the business case.
